
Exploring how social workers and children communicate.
The Talking and Listening to Children (TLC) project is a four nation UK research project funded by the ESRC that explores how social workers communicate with children in their everyday practice and how social workers and children involved in these encounters experience and understand them.
The research is a collaboration between the University of Sussex, Queen’s Belfast University, the University of Edinburgh and Cardiff University. The research aims to generate new knowledge that will enhance the quality of social work education, practice and policy and in doing so improve children’s experiences of policy and practice outcomes. Specifically the research will:
- Identify how social workers communicate with children in practice, from early encounters to established relationships, encompassing the high priority areas of child protection and ‘looked after’ children
- Enable practitioners and children to reflect on specific practice encounters,
helping to identify the barriers to and enablers of effective communication - Identify how practice in this domain could be improved and develop paper-based and video/digital resources to enable these improvements to be realised.


Module guidance: Continuing Professional Development Resources
The TLC digital materials are designed to support professionals working in the social work arena.
We’ve taken a visit with the child as our starting point, dividing the visit into four key stages. Films in each module include real-life examples adapted from our research, practical approaches, social workers discussing their practice and theoretical insights. Reflective exercises are integral to all of the modules.
The materials can be used for self-directed study or part of a facilitated CPD workshop. For more information please contact Professor Gillian Ruch: mailto:g.ruch@sussex.ac.uk
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